Category Archives: General News

Do they really value us?

Spending money is easier than earning it and Customer service plays a huge part when splashing your hard earned money. We all want to be treated with kindness and made to feel like a valued customer when we buy products … Continue reading

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Does this sound like good service to you?

Service should not be discriminative, we should all be treated like royalty when we spend our hard earned cash. We’ve reviewed these two services and here’s what we found about company standards in Britain.

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The Light House Project….. buying a new house

  I am in the process of buying a new house, or ‘the light house project’ as I like to call it. It should be an exciting time I know, but the process is more likely to make you bald … Continue reading

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Brexit, the Good the Bad and Fenestration

The ‘B’ word comprised of 6 letters that have caused grown men to cry.  But for a British SME….. is it a good thing, or bad? The Good It is agreed by mostly all, that we want/need to achieve a … Continue reading

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Frame-by-frame: the best material for windows

Frame-by-frame: the best material for windows What is the best choice of material for windows: uPVC or aluminium? This is a question we get asked regularly by window shoppers (excuse the pun). My answer? I’d say aluminium (but I do … Continue reading

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Keeping you in the loop (the closed-loop)

Keeping you in the loop (the closed-loop) Sustainability in the products we use is very important. Our customers expect us to consider the environmental impact of our raw materials especially how waste is managed and recycled. Metals are found in … Continue reading

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HOWELLS’ BESPOKE GLAZING SYSTEM RESTORES HISTORIC ALTON TOWERS CONSERVATORY

Howells Patent Glazing was appointed manufacturer and supplier of a bespoke glazing system for one of the greatest examples of Gothic Revival architecture in Britain, the Towers, known to millions as the centrepiece of Alton Towers Resort.  Adapting its popular … Continue reading

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Howells Bloopers Blog

In a world where image is king, we are constantly looking for good pictures to show off our products. But it is not easy trying to get good photos of our completed work. We encourage customers to send us snaps … Continue reading

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What do you expect whilst spending your hard earned money?

Everyone wants to receive good service whilst spending their long, hard earned money in a shop.

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Respect and manners is worth nothing, right?

When you enter a shop or supermarket, you want your hard-earned money to be valued with good customer service.   So, are respect and manners the answer?

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