Author Archives: Howells Glazing News

When you enter a shop or supermarket, you want your hard-earned money to be valued with good customer service.   So, are respect and manners the answer?

What’s the difference between good and bad services? Everyone throughout their life will have experienced them at least once from employees in different stores across the UK. Features of a good service: Good services is heavily judged in respect of … Continue reading →

I’m sure everyone has experienced good or bad service in their lifetime So you ask this question well, what makes bad service?  It is impolite staff who have a lack of knowledge and are lazy. An example would be, when … Continue reading →

Work experience to young people is the way forward for British businesses, there is much information about the skills shortage in the UK and what better way to tackle it than by inspiring the youth of tomorrow with a sneak … Continue reading →

There was something missing at a recent trade show we attended. For the first time there was something slightly off kilter, a change in the tides. Maybe you noticed it too…….there was not a dollybird to be seen. Maybe that’s … Continue reading →

Is a Smaller Builder the Answer? For a long time smaller builder and businesses in the construction industry have felt somewhat overshadowed by the big main contractors who get awarded all the desirable jobs. But are the tides turning? With … Continue reading →